Legal

Terms and Conditions

Last updated: September 2026

Operator: Terence Hinrichsen

Address: Longdowne Estate, Somerset West, South Africa, 7130

Product: StockPro / mystockpro.co.za

Support: support@mystockpro.co.za

1. Acceptance of terms

By accessing or using StockPro (“the Service”) at mystockpro.co.za or app.mystockpro.co.za, including the native mobile apps, you agree to these Terms. If you do not agree, do not use the Service.

2. Description of service

StockPro is a cloud-based stock control application for field-service businesses. It lets you manage stock items, track inventory across locations, manage customers and jobcards, and generate reports. Published prices on the pricing page apply. Card checkout is not live yet; after the 14-day trial, email support@mystockpro.co.za to activate Starter, Pro, or Business. Prices exclude VAT.

3. Account registration

You must register for an account to use the Service. You are responsible for keeping your credentials confidential and for all activity under your account. Provide accurate information during registration.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or other accounts
  • Interfere with or disrupt the Service infrastructure
  • Upload malicious code or content
  • Resell or redistribute the Service without authorization

5. Data ownership

You retain all ownership rights to the data you enter into StockPro. We do not claim ownership over your business data, including stock items, customer records, jobcards, or other information you create.

6. Service availability

We strive for high availability but do not guarantee uninterrupted access. Offline mode allows queued writes and cached reads when connectivity is unavailable; some actions still require a connection.

7. Limitation of liability

To the maximum extent permitted by law, StockPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

8. Termination

You may terminate your account at any time by contacting support. We may suspend or terminate accounts that violate these Terms. Upon termination, your data is retained for 30 days to allow export, then permanently deleted.

9. Changes

We may modify these Terms at any time. Material changes will be notified via the application or email. Continued use after changes constitutes acceptance. An in-app copy is also available at app.mystockpro.co.za/terms.

10. Governing law

These Terms are governed by the laws of the Republic of South Africa. Disputes are subject to the jurisdiction of the courts of South Africa.

11. Contact

StockPro is operated by Terence Hinrichsen, Longdowne Estate, Somerset West, South Africa, 7130.
Support: support@mystockpro.co.za
Website: https://mystockpro.co.za