Privacy Policy

1. Introduction

StockPro (“we”, “our”, “us”) is a field-service stock control service operated at mystockpro.co.za. The product application is hosted at app.mystockpro.co.za. This Privacy Policy explains how we collect, use, and safeguard your information when you use the StockPro website, web app, PWA, or native mobile apps.

2. Information we collect

• Account information: email address and password when you create an account.
• Company information: company name, phone number, and address you provide during setup.
• Business data: stock items, customers, suppliers, jobcards, and related inventory data you enter.
• Usage data: how you interact with the application, including access times and features used.

3. Camera and barcode scanning

StockPro’s mobile apps may ask for camera access so you can scan barcodes or QR codes on stock items and match them to a SKU. Camera frames are processed on your device for that scan only. We do not upload, store, or share photos or video from barcode scanning. You can refuse camera permission and still use the app by typing a SKU or name instead.

4. How we use your information

• Provide and maintain the StockPro service
• Authenticate your identity and manage your account
• Process and store your business data securely
• Improve and optimize the application
• Communicate service-related updates

5. Data storage and security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We implement Row Level Security (RLS) so each organisation’s data is isolated from other organisations.

6. Data sharing

We do not sell, trade, or transfer your personal or business data to third parties. Your data is only shared with infrastructure providers (including Supabase) necessary to deliver the service, and they are bound by their own privacy policies and data processing agreements.

7. POPIA (South Africa)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to access your personal information; request correction of inaccurate data; request deletion of your data; object to processing; and lodge a complaint with the Information Regulator.

8. GDPR (EU)

If you are located in the European Union, you have additional rights under GDPR including data portability, restriction of processing, and the right to be forgotten. Contact us at the email below to exercise these rights.

9. Data retention and account deletion

We retain your data for as long as your account is active. You can delete your StockPro account and associated data from the app (Settings → Delete account) or from mystockpro.co.za/delete-account.html. Self-serve deletion is immediate. Email requests to support@mystockpro.co.za are completed within 30 days, except where retention is required by law or for fraud prevention.

Last owners who delete their account also delete that company’s workspace (stock, jobs, customers, and uploaded files). Other members of a company keep their logins if they did not request deletion.

10. Changes

We may update this Privacy Policy from time to time by posting the new policy on this page and updating the “Last updated” date. An in-app copy is also available at app.mystockpro.co.za/privacy.

11. Contact

StockPro is operated by Terence Hinrichsen, Longdowne Estate, Somerset West, South Africa, 7130.
Support: support@mystockpro.co.za
Website: https://mystockpro.co.za